Built for Consulting & Professional Services
Deliver Every Promise Without Chasing Updates
3 Big Things helps consultants stay reliable across clients without micromanaging work.
Manage multiple clients without the chaos
Protect your reputation with every engagement
Spend time on billable work, not follow-ups
Consulting breaks when work goes invisible.
- Multiple clients, overlapping deadlines
- Too much time spent following up
- Missed tasks damage trust fast
Your reputation lives in the details.
Clear ownership across every engagement.
3 Big Things makes sure every client commitment has a visible owner and a clear next step.
No status spreadsheets. No digging through inboxes.
How consultants use 3 Big Things
1
Define the Big 3 per engagement
What must move this week
Each client engagement gets its own set of priorities. Clear, visible, and always current. No spreadsheet required.
2
Assign tasks with context
So work doesn't stall or drift
Give every task an owner and enough context to move forward. No back-and-forth, no stalled handoffs.
3
See progress instantly
Before clients ask for updates
Know what's delivered, what's in motion, and what needs attention. Across every client, at a glance.
What reliable consultants do better
Protect billable time
Less time chasing updates. More time doing the work clients pay for.
Reduce client anxiety
When clients can sense you’re on top of things, they stop worrying.
Build long-term trust
Reliability compounds. Clients who trust you come back and refer others.
The best consultants don’t work harder. They never drop the ball.
Used by professionals who can’t afford mistakes
Consultants and service teams that deliver.
Browse by Industry Leader
See how top consultants use 3 Big Things to stay reliable across every engagement.
EP
Elena Petrova
Independent Management Consultant
Their 3 Big Things
1
Move every client engagement forward daily
Touch every active client at least once per day — even if it's just reviewing the next milestone.
2
Protect billable hours from admin creep
Batch invoicing, scheduling, and email to a single 30-minute block so consulting hours stay clean.
3
Deliver one insight the client didn't ask for
Proactively surface a finding or recommendation each week that deepens the engagement.
JW
James Whitfield
Partner, Strategy Consulting Firm
Their 3 Big Things
1
Keep the pipeline warm while delivering
Dedicate one hour per week to business development even during heavy delivery periods.
2
Ensure every deliverable ships on time
Review the week's commitments every Monday and flag anything at risk before it slips.
3
Develop the team's capacity
Delegate one stretch assignment per associate per month to build bench strength without sacrificing quality.
NB
Nadia Barbosa
Operations Consultant, Healthcare
Their 3 Big Things
1
Translate findings into action items
Every recommendation in a report must have a named owner and a deadline — no orphaned insights.
2
Maintain stakeholder alignment
Check in with the project sponsor weekly to surface political risks before they derail implementation.
3
Document everything for the handoff
Build the transition playbook as you go — not in the last week of the engagement.
TH
Tom Hayashi
Fractional COO, Multi-Client
Their 3 Big Things
1
Triage across clients by impact
Start each morning ranking which client needs attention based on revenue impact, not who's loudest.
2
Build systems that outlast you
Every process you install should run without you — if it can't, it's not ready to hand off.
3
Communicate progress before it's requested
Send a two-line status update to each client weekly so they never have to chase you.
